Use this workflow to automatically send message to customers right after they've made a purchase. Post purchase emails have very high open rates. Use this opportunity to get customer to:
- Follow your brand on social media.
- Recommend your brand with their friends and unlock discount. For example, give $10 get $10.
- Join your rewards program
- Purchase add-ons with cross sell product recommendations.
- Collect feedback or product reviews.
In this guide, we'll show you how to setup a BigCommerce Post Purchase Workflow.
Setting up Workflow
Select Workflow Playbook
Go to workflow playbooks page and select Post Purchase playbook.
- Select Email (Step 2) and add new email with using template "Post Purchase" email template
Click Submit to create workflow. That's it, setting up Post Purchase Workflow is easy when you are creating from playbook.