One of the first thing to do when setting up your OnVoard account is to setup email profiles. At least 1 email profile is required before you can start sending emails.
Setting up Email Profile
Go to email profiles page and add a new profile. After adding, we will send a verification email to ensure that you have access to added email address.
By default, we will send your emails from
onvoard-mail.com domain using OnVoard's Postmark account. To have more control over email deliverability, we highly recommend using your own domain for sending. Delivering via your own domain ensures that you can build up email reputation for your own domain. This is better for your business in the long run since you have better control over deliverability. Emails sent from your own domain will not have "via onvoard-mail.com" message.
Sending from OnVoard's Domain (default)
Sending from your own verified domain