By default, emails will be delivered via onvoard-mail.com domain. We recommend most users to setup and use their own domain email sending.
Delivering via your own domain ensures that you can build up email reputation for your own domain. This is better for your business in the long run since you have better control over deliverability. If you're not familiar with available options, see guide for SMTP profile.
Emails sent from your own domain will not have "via onvoard-mail.com" message.
Sending from onvoard-mail.com
Sending from your own domain
1) Setup SMTP Profile
To use own domain, simply go to smtp profiles page to add a new smtp profile.
- Specify domain to use for sending. Email domain should match email address for sending. For example, use
onvoard.comif you are sending fromsupport@onvoard.com.
2) Verify DNS Records
Before SMTP profile is eligible for sending, you need to verify DNS records for domain.
3) Using SMTP profile
To use SMTP profile, you can assign it to email profile.