What are Active Contacts? Ryan Liao August 28, 2021 05:30 Updated Active Contacts are sendable contacts who can receive emails from your business. This is the default state for newly added contacts. You will be billed based on the number of active contacts. Related articles Using Contact Lists Getting Started with Contacts What are Non-Sendable Contacts? Guide for EasyStore Merchants (Marketing Platform) What are Suppressed Contacts?