Follow instructions below to install web tracking on BigCommerce site.
Before you Begin
- Go to account details page and ensure that ecommerce platform is BigCommerce.
Go to BigCommerce settings page and turn on
install scripts so that OnVoard can automatically install web tracking scripts to your site. If this is turned off, you would need to manually install web tracking.
Web Tracking Settings
Go to web tracking page to configure web tracking settings.
- Activate web tracking.
- We highly recommend keeping
Auto Trackturned on.
- Turn on BigCommerce Activities you want OnVoard to automatically track. At bare minimum,
Checkout Startedshould be turned on so that we can follow-up with users who've abandoned checkouts.
Then click Save to update.
Go to scripts manage page in BigCommerce admin. You should see that OnVoard has automatically added loader and web tracking scripts for your store.