Skip to main content

Install Web Tracking on BigCommerce

Ryan Liao
  • Updated

Follow instructions below to install web tracking on BigCommerce site. 

 

Before you Begin

 

BigCommerce Settings

screenshot-2020.09.10-14_45_53.png

Go to BigCommerce settings page and turn on install scripts so that OnVoard can automatically install web tracking scripts to your site. If this is turned off, you would need to manually install web tracking.

 

 

Web Tracking Settings

Go to web tracking page to configure web tracking settings.

  • Activate web tracking.
  • We highly recommend keeping Auto Track turned on.
  • Turn on BigCommerce Activities you want OnVoard to automatically track. At bare minimum, Checkout Started should be turned on so that we can follow-up with users who've abandoned checkouts.

Then click Save to update. 

 

screenshot-store-2020.09.03-05_16_11.png

Go to scripts manage page in BigCommerce admin. You should see that OnVoard has automatically added loader and web tracking scripts for your store.

 

Manual Installation

If install scripts is off from BigCommerce settings page, you need to manually add scripts for web tracking. See manual installation guide for web tracking.

 

 

 

Related articles