Follow instructions below to install web tracking on BigCommerce site.
Before you Begin
- Go to accounts page and ensure that ecommerce platform is BigCommerce.
BigCommerce Settings
Go to BigCommerce settings page and turn on install scripts
so that OnVoard can automatically install web tracking scripts to your site.
Web Tracking Settings
Go to web tracking page to configure web tracking settings.
- Activate web tracking.
- We highly recommend keeping
Auto Track
turned on. - Turn on BigCommerce Activities you want OnVoard to automatically track. At bare minimum,
Checkout Started
should be turned on so that we can follow-up with users who've abandoned checkouts.
Then click Save to update.