You can import existing reviews to OnVoard via CSV upload.
Before you Begin
- Go to products page and ensure that products are already imported to OnVoard if you are importing product reviews. This is required since product reviews needs to be linked to a product. It may take up to a few hours for products to be fully imported once you have connect to your ecommerce platform.
Import Existing Reviews
Go to imports job page and add a new import job.
Select Reviews for Data Type and attach csv file for import.
On next step, specify field mappings and other configurations for import.
Reviewer Emailmust be mapped.
For product reviews, at least one of
Product External ID,
Product Handlemust be mapped.