For advanced users, you may want to use OnVoard's marketing platform to power back-in-stock notifications. Here are the reasons why you may want to do so.
Email Editor - Use OnVoard's email editor to fully customize notification emails. For example, add new blocks to email.
Workflow - Customize notification workflow. For example, automatically send another notification email 3 days later if recipient didn't open the first email.
Below we shall walk you through how you can use marketing platform for back-in-stock notifications.
Before you Begin
- Ensure that you are connected to OnVoard's marketing platform app. Go to marketing platform's connections page and check that there's an active connection to your ecommerce store.
- Ensure that you have done initial setup for Back In Stock.
Disable Back In Stock Default Email Sending
Go to back in stock's overview page and edit config.
Then go to Email tab and turn off
Enable Email Sending. Then save your config.
Back In Stock Email
Next, we would need to create a new email. Go to marketing platform's emails page and add a new email.
Select Back In Stock Notification template. Modify the rest of email configurations according to your preferences and click Submit to save email.
Setting up Workflow
Select Workflow Playbook
Go to workflow playbooks page and select Back In Stock playbook.
- Select Email (Step 2) and add new email with using template "Back In Stock" email template.
Click Submit to create workflow. That's it, setting up Back In Stock Workflow is easy when you are creating from playbook.