Engagement tracking allows you to see how well users responded to prompts. The following user actions can be recorded as engagement:
- Clicking on button
- Submitting form
- Clicking on product link
- Adding product to cart
Engagement will not be recorded for:
- Closing prompt
- Clicking on text element links
- Forms that isn't successfully submitted (For example, missing fields)
Button Block
You can setup button to not record action as engagement. This is useful for "negative" button actions like Close
.
Conversions
When a user makes a purchase after engaging with prompt, we will record it as conversion See conversion tracking for prompts.