If you are Shopify merchants, billing will be handled by Shopify as app charges. You can view your OnVoard bills in Shopify admin billing.

 

Check if you are using Shopify Billing

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  • Login to organization owner and go to subscriptions page.
  • It should state Shopify for Billed By.
  • If you see OnVoard for Billed By, contact us at [email protected] and we'll help you convert.