Can I send review requests to past orders?

Yes, this feature is recently supported. To send review requests for past purchases, you can go to reviews overview. Max lookback is 90 days.

Select Send Review Request and specify number of days to lookback for past orders.

• Keep in mind that for most ecommerce platforms, order must be marked as fulfilled before review request emails will be delivered.

• Eligible orders will be added to delivery queue. Delay days for review requests will be applied accordingly.

• We will also skip orders that have already delivered review request.

• After confirming, wait for a few mins for emails to be delivered. Then go to reviews emails page to view delivered emails.