Follow instructions below to install web tracking on BigCommerce site. 

 

Before you Begin

  • Go to accounts page and ensure that ecommerce platform is BigCommerce.

 

BigCommerce Settings

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Go to BigCommerce settings page and turn on install scripts so that OnVoard can automatically install web tracking scripts to your site.

 

 

Web Tracking Settings

Go to web tracking page to configure web tracking settings.

  • Activate web tracking.
  • We highly recommend keeping Auto Track turned on.
  • Turn on BigCommerce Activities you want OnVoard to automatically track. At bare minimum, Checkout Started should be turned on so that we can follow-up with users who've abandoned checkouts.

Then click Save to update.