To use SMTP profile, you can assign it to specific email profile. 

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Go to email profiles page and select Edit Profile for email profile to assign.

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Then assign SMTP profile that you've just created.

When email profile is used for sending, we will send it based your SMTP config. A few things to note when assigning SMTP profile to email profile.

  • SMTP profile must be live and eligible for sending before it can be assigned.
  • Domain specified in SMTP profile must match email address for sending. For example, use abcstore.com if you are sending from support@abcstore.com

When email profile is used, we will use assigned SMTP profile for sending. If no SMTP profile is assigned, OnVoard will automatically use onvoard-mail.com (OnVoard's Postmark Account) , which is the default option.