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Setting up web tracking for your Shopline store allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.
 
Follow instructions below to install web tracking on Shopline store. 

 
1) Go to your Shopline theme and select Theme Settings at bottom left.
2) Under App Embeds, look for OnVoard Web Tracking and turn it on.
 
Remember to save your theme.
 
 
 
 

Shopline

Install Web Tracking on Shopline

This guide is a walkthrough on how Shopify merchants can setup OnVoard Marketing Platform.
 
Connect to Shopify Store
Go to OnVoard's app listing on Shopify and connect to your store. After your store is connected, OnVoard will automatically sync the following data from your store.

Customers
Products

Depending on the number of records you have, you may take up to a few hours for data to be fully synced. 

We will automatically create a contact list Newsletter for new accounts. This is the main list for your account. Go to Shopify Settings page. The default settings will automatically add synced contacts to Newsletter list. This setup allows you to have a readily available audience when you need to broadcast emails.
 
Setup Email Profile & Domain
To send emails, you need to have at least 1 email profile.

Go to email profiles page.
If email profile if not created, follow this guide to setup email profile.
For better deliverability, we recommend setting up email domain as well.

 
Install Web Tracking
Setting up web tracking for your Shopify store allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.
See how to install web tracking on Shopify store.
 
Use Workflows to Automate Marketing
Go to workflow playbooks and explore present workflows. We have more than 15 workflow playbooks you can use to automate marketing for your store. Using playbook, you can literally setup workflow within minutes.
 
Setup Email Campaign
Most workflows involves sending email in one way or another. See guide for setting up email.
 
Uninstalling App

See Uninstallation notes for Shopify users.

 
 

Shopify

Guide for Shopify Merchants (Marketing Platform)

This guide is a walkthrough on how EasyStore merchants can setup OnVoard Marketing Platform.
 
Connect to EasyStore
Go to marketing platform's connections page and connect to EasyStore. After your store is connected, OnVoard will automatically sync the following data from your store.

Customers
Products

Depending on the number of records you have, you may take up to a few hours for data to be fully synced.

We will automatically create a contact list Newsletter for new accounts. This is the main list for your account. Go to EasyStore Settings page. The default settings will automatically add synced contacts to Newsletter list. This setup allows you to have a readily available audience when you need to broadcast emails.
 
Setup Email Profile & Domain
To send emails, you need to have at least 1 email profile.

Go to email profiles page.
If email profile if not created, follow this guide to setup email profile.
For better deliverability, we recommend setting up email domain as well.

 
Install Web Tracking
Setting up web tracking for your EasyStore site allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.
See how to install web tracking on EasyStore site.
 
Use Workflows to Automate Marketing
Go to workflow playbooks and explore present workflows. We have more than 15 workflow playbooks you can use to automate marketing for your store. Using playbook, you can literally setup workflow within minutes.
 
Setup Email Campaign
Most workflows involves sending email in one way or another. See guide for setting up email.
 

EasyStore

Guide for EasyStore Merchants (Marketing Platform)

This guide is a walkthrough on how BigCommerce merchants can setup OnVoard Marketing Platform. BigCommerce merchants can use OnVoard Marketing Platform by installing the app from BigCommerce app store. Marketing Platform BigCommerce App ListingDemo StoreView demo store to see the widgets live in BigCommerce store.Setup OnVoard AppsOnVoard has all-in-one plans for merchants to use all our apps under 1 subscription. You can explore guides below to setup each of OnVoard apps.Setup Marketing Platform on BigCommerceSetup AOV Progress Bar on BigCommerceSetup Back In Stock on BigCommerceSetup Reviews on BigCommerceSetup Reperks on BigCommerceSetup Product Recommender on BigCommerceSetup ActionPop on BigCommerceAfter your store is connected, OnVoard will automatically sync the following data from your store.CustomersSubscribersProductsDepending on the number of records you have, you may take up to a few hours for data to be fully synced.We will automatically create a contact list Newsletter for new accounts. This is the main list for your account. Go to Bigcommerce Settings page. The default settings will automatically add synced contacts to Newsletter list. This setup allows you to have a readily available audience when you need to broadcast emails. Setup Email Profile & DomainTo send emails, you need to have at least 1 email profile.Go to email profiles page.If email profile if not created, follow this guide to setup email profile.For better deliverability, we recommend setting up email domain as well. Install Web TrackingSetting up web tracking for your BigCommerce site allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.See how to install web tracking on BigCommerce site. Use Workflows to Automate MarketingGo to workflow playbooks and explore present workflows. We have more than 15 workflow playbooks you can use to automate marketing for your store. Using playbook, you can literally setup workflow within minutes. Setup Email CampaignMost workflows involves sending email in one way or another. See guide for setting up email. 

BigCommerce

Guide for BigCommerce Merchants (Marketing Platform)

Wix merchants can use Marketing Platform by installing the app from Wix app store. See all our Wix apps.

Setup Guide for Wix

 
Connect to Wix
Go to OnVoard's app listing on Wix and connect to your store. After your store is connected, OnVoard will automatically sync the following data from your store.

Customers
Subscribers
Products

Depending on the number of records you have, you may take up to a few hours for data to be fully synced.

We will automatically create a contact list Newsletter for new accounts. This is the main list for your account. Go to Wix Settings page. The default settings will automatically add synced contacts to Newsletter list. This setup allows you to have a readily available audience when you need to broadcast emails.
 
Setup Email Profile & Domain
To send emails, you need to have at least 1 email profile.

Go to email profiles page.
If email profile if not created, follow this guide to setup email profile.
For better deliverability, we recommend setting up email domain as well.

 
Install Web Tracking
Setting up web tracking for your Wix site allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.
See how to install web tracking on Wix site.
 
Use Workflows to Automate Marketing
Go to workflow playbooks and explore present workflows. We have more than 15 workflow playbooks you can use to automate marketing for your store. Using playbook, you can literally setup workflow within minutes.
 
Setup Email Campaign
Most workflows involves sending email in one way or another. See guide for setting up email.
 

Guide for Wix Merchants (Marketing Platform)

This guide is a walkthrough on how Shopline merchants can setup OnVoard Marketing Platform.
 
Connect to Shopify Store
Go to OnVoard's app listing on Shopline and connect to your store. After your store is connected, OnVoard will automatically sync the following data from your store.

Customers
Products

Depending on the number of records you have, you may take up to a few hours for data to be fully synced. 

We will automatically create a contact list Newsletter for new accounts. This is the main list for your account. Go to Shopline Settings page. The default settings will automatically add synced contacts to Newsletter list. This setup allows you to have a readily available audience when you need to broadcast emails.
 
Setup Email Profile & Domain
To send emails, you need to have at least 1 email profile.

Go to email profiles page.
If email profile if not created, follow this guide to setup email profile.
For better deliverability, we recommend setting up email domain as well.

 
Install Web Tracking
Setting up web tracking for your Shopline store allows OnVoard to retarget your store visitors based on their browsing activity. For example, you can use OnVoard to send cart abandonment email to contacts who've added cart items but didn't complete purchase. You need to turn this on to use workflows like browse abandonment, low stock, price drop, etc.

Install Web Tracking on Shopline

 
Use Workflows to Automate Marketing
Go to workflow playbooks and explore present workflows. We have more than 15 workflow playbooks you can use to automate marketing for your store. Using playbook, you can literally setup workflow within minutes.
 
Setup Email Campaign
Most workflows involves sending email in one way or another. See guide for setting up email.
 
 
 
 

Guide for Shopline Merchants (Marketing Platform)

If you are using OnVoard to send checkout/cart abandonment emails, you should disable BigCommerce abandoned cart emails to prevent sending redundant emails to your users.


Go to Marketing > Abandoned Cart Emails

Turn off Send abandoned cart emails.


Disable BigCommerce abandoned cart emails

If you are using OnVoard to send checkout abandonment emails, you should disable Shopline's abandoned checkout recovery option to prevent sending redundant emails to your users.

From Shopline admin, go to Settings > Notifications.
 

Click Advanced Settings for Abandoned Cart Recovery.
 

Turn off abandoned cart recovery setting.
 

Disable Shopline's abandoned checkout recovery option

If you are using OnVoard to send checkout abandonment emails, you should disable EasyStore's abandoned checkout recovery option to prevent sending redundant emails to your users.


Go to EasyStore checkout settings page.
Scroll to Abandoned Checkout section and ensure that automated cart recovery has been turned off.
Click Save to submit changes.

 

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